Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused, with all original accessories, manuals, and packaging intact. You'll also need the receipt or proof of purchase.
How to Start a Return To start a return, contact us at Craig@gaskinaffiliates.com. If your return is accepted, we'll send you a prepaid return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.
Exceptions / Non-Returnable Items The following items cannot be returned:
Exchanges The fastest way to get what you want is to return the original item and, once accepted, place a new order.
European Union — 14-Day Cooling Off Period If your order is shipped into the European Union, you have the right to cancel or return it within 14 days for any reason. The item must be unused, in its original packaging, with proof of purchase.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at Craig@gaskinaffiliates.com.